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Frequently Asked Questions
Paying Your Transfer Using Website
Paying Your Transfer Using Website
Can I set up a recurring transfer?
Is there a maximum amount I can transfer or my recipient can receive from my mobile?
What could delay my transfer?
How much does it cost to make a transfer?
Is there a maximum that I can send?
Can a friend or family member pay for my transfer?
My transfer is 'Awaiting Update' how do I add new account details?
Why can't I cancel my transfer?
Refunds using website
Do I need to know my recipient's place of birth?
Is there a maximum amount I can transfer or my recipient can receive?
Paying out to a person by cash
I have an internet banking limit, what do I do?
I have made payment from a joint bank account
I forgot to attach my customer reference with my payment, what do I need to do?
What happens if I have sent the wrong amount to your bank account?
Paying by Internet Banking Transfer
Paying with POLi
Paying with BPAY