How do I print or download a transfer receipt using Mobile?

Need a receipt for immigration? Maybe the business you paid needs proof? We’ve got that covered.

Individual Transfer Receipts

Transfer receipts can be found by navigating to the ‘Transfers‘ option on the main screen located at the bottom of your PayMoto App. You will then be redirected to your ‘Transfers list’. Select the specific transfer number you need a receipt for.

Select the SHARE button in the right hand corner and the option to send the receipt in this example choose gmail, to send the receipt to your email:

Complete Transaction History

If that’s not quite enough, you also have the option to download specific transactions from your history by clicking on ‘custom’. The same procedure applies as shown in the previous video.

IMPORTANT NOTE

Due to upgrade of systems, the transaction history only goes from 1st September 2019. If you require receipts for transfers at an earlier date, please contact us through email: [email protected].

At the middle of the screen, right next to specifying dates you will find the ‘Export Detailed Report’ button.

Useful Tip

You can filter your search by recipient’s name to retrieve the information you require.

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